– Delivery up to 21 business days – 20$

-Free shipping on purchases over 250$

-During sales and investment of a new collection, there may be delays in shipping times.
– We cannot take responsibility for delays related to the various shipping companies.

– When ordering for self-collection, the items will be kept for the customer for up to 21 business days.

Exchange / return

*The company may check and decide if the item is indeed worthy of exchange.

– Product exchange will take within a range of up to 21 business days, and you could send 

the product to our address

-If an exchange is made, the shipping costs are at the customer’s expense

-Items bought on sale cannot be canceled/exchanged

– It is not possible to receive a refund on a purchased product, but to receive a monetary credit for replacing the product on the website.

In order to make an exchange, you must contact the us by email oristudioboutique@gmail.com with an order number and full name for confirmation.

Cancellation of the deal

– Cancellation of the order on the website can be done up to 24 hours from the day the order was placed, cancellation of the transaction will be made on the condition that the ordered item has not yet been shipped.